Shipping policy
Shipping Policy
Effective Date: May 20, 2026
Thank you for shopping with Cozy Key Store. We are committed to providing a smooth and transparent shopping experience. Please review our shipping policy carefully before placing your order.
Shipping Policy
Processing Times
Orders are typically processed within 1–5 business days unless otherwise stated on the product page.
Processing times may increase during holidays, launches, promotions, or periods of high order volume.
Shipping Estimates
Shipping times vary depending on product origin, fulfillment partner, and destination.
Estimated delivery timelines:
- U.S. orders: approximately 5–14 business days
- International orders: approximately 7–21+ business days, depending on destination
Please note that these are estimated delivery windows and are not guaranteed.
Multiple Shipments
Orders containing multiple items may arrive in separate packages.
Tracking Information
Tracking information will be sent via email once your order has shipped.
Incorrect Addresses
Customers are responsible for ensuring shipping information is accurate at checkout.
The Cozy Key Store is not responsible for orders shipped to incorrectly entered addresses.
Delays
The Cozy Key Store is not responsible for shipping delays caused by:
- carriers
- customs
- weather
- holidays
- supplier delays
- lost or stolen packages after carrier confirmation
If you experience a significant delay, please contact us, and we will do our best to assist you.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Cozy Key Store
shop@cozykeystore.com